Wholesale FAQ
Product selection & WhatsApp enquiries

Send the SKUs, listed sizes, quantity in pieces or packs, destination and requested timing to +852 56262434 on WhatsApp. You can also email contact@hesgu.com.

An enquiry starts a quotation conversation. It does not place an order or reserve goods. Order details and commercial terms are agreed through the follow-up correspondence.

A pack quantity describes the number of dresses in its listed size assortment. MOQ is a separate detail supplied by SKU and inquiry quantity with the quotation.

For a style listing S/M/L in a 2/2/2 ratio, one pack contains 2 Small, 2 Medium and 2 Large dresses, for a total of 6 pieces. Other styles use their own listed size order and ratio.

Yes. List each SKU, size choice and quantity separately. Identify quantities as pieces or packs so the requested assortment is clear.

We supply the standard styles, sizes and colours listed in the catalogue; custom sizes and colours are not offered.

Send the SKU and the measurement or fabric information you need. Garment dimensions and model measurements are separate information, so specify the relevant size and measurement type.

Accessories used to style the product photographs are not included unless the product details expressly state otherwise.

Shipping availability and options are provided for the chosen goods and destination. Include the country or region and postal code in your enquiry so freight, timing and tax responsibilities can be addressed in the quotation.

Contact us with the order reference, SKU, affected size and quantity, description and clear photographs. Return instructions and any resolution follow the agreed order terms and applicable requirements.